The treasurer stepped down at the annual meeting. Access to the bank and the billing system left with them
A small water utility is run by a board that changes and by suppliers with access to the control system. Who has access to what is rarely written down. Ejerblik gathers it in one register that outlasts the board.
No lock-in · Support in English · GDPR compliant
In short
Ejerblik gives water utilities one register of the control system, remote access, meters, billing, online banking, website and email, with an owner and a responsible person for each system. When the board changes, the new one takes over the overview instead of searching for it.
Three typical pain points in water utilities
The board changes, the access does not
Online banking, business login, the billing system and the meter portal often sit with whoever held the post. When they step down, the access has to be handed over, and that only happens if someone knows it exists.
The supplier has an open door to the control system
The control and monitoring system (SCADA) is often maintained by a supplier with remote access. Who at the supplier has access, and when it was last used, is rarely written down at the utility.
The email and the domain belong to a private person
The website was built by a board member years ago, and the domain and email are still in their name. It works until that person moves away or stops answering.
Are you yourself in scope of NIS2?
Drinking water is one of the sectors NIS2 names. The directive typically applies to utilities with at least 50 employees or €10 million in turnover, and whether your utility is in scope depends on its size and on national rules for the sector.
Whatever the answer, the board needs to be able to say who has access to the control system, who owns the domain and the email, and what happens when the treasurer or the chair steps down. That is the record Ejerblik gives you.
This is what your digital reality looks ud
You run your company through more systems than you think
Typical systems in water utilities:
- SCADA (control and monitoring) · Operational technology
- Remote access for the SCADA supplier · Supplier access
- Remote-read meters and meter portal · Metering
- Billing system · Customer billing
- Online banking and business login · Finance
- Website and domain · Web address
- Board email · Email
- SMS alerts to consumers · Communication
The systems that typically live in water utilities
These systems are typical for your industry. In Ejerblik, each one gets an owner, a responsible person and a status.
| Asset | Category | Typical owner |
|---|---|---|
| SCADA (control and monitoring) | Operational technology | SCADA supplier |
| Remote access for the SCADA supplier | Supplier access | Unclear |
| Remote-read meters and meter portal | Metering | Operations manager |
| Billing system | Customer billing | Treasurer or administrator |
| Online banking and business login | Finance | Treasurer |
| Website and domain | Web address | Former board member |
| Board email | Personal email | |
| SMS alerts to consumers | Communication | Chair |
This is what your report could look ud
One view, ready for management or a customer audit.
Assets that need action
| Asset | Category | Status |
|---|---|---|
| SCADA supplier (remote access) | Supplier access | Last used: unknown |
| Online banking | Finance | In the former treasurer's name |
| utility domain | Domain | In a private person's name |
| Billing system | Billing | No responsible person |
| SMS alerts | Communication | Owner and deadline in place |
What you are likely to ask
Get the overview for water utilities
One register of the utility's systems, access and suppliers, ready for the next board to take over.