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An employee leaves

What happens when the one who knew it all leaves?

In 6 out of 10 small and mid-sized companies, passwords, logins and system knowledge sit with one person. Ejerblik makes the digital foundation independent of individuals.

Do you recognise these situations?

  • The IT manager resigns, and nobody else knows the password for the hosting provider
  • The former employee still has admin access to the ad platform, CRM and email system
  • The website needs updating, but nobody knows who has access to the web agency's account

It happens every day

It dawned on us three weeks after he left. We needed to update something on the website, but nobody knew who actually had the access. The IT employee took the passwords with him when he resigned. Not on purpose. Nobody ever asked.

Key person risk is not an IT problem. It is a management and owner-manager problem. Ejerblik documents access and ownership on every asset, whether or not the responsible employee is present.

Access and knowledge held in the system, not in one head

  1. Map

    Map every digital asset and who currently has access to each one

  2. Document

    Document admin access, logins and responsible people per asset

  3. Identify

    Identify single points of failure: assets only one person can act on

  4. Hand over

    Run a structured digital offboarding and hand over access safely

How it looks in Ejerblik

An office box and an alarm clock, a key person leaving and a digital handover
app.ejerblik.com
Ejerblik employee directory shown on a laptop

Built to protect against key person risk

  • Admin access documented per asset. See exactly who can act on each system, and who should not any more.
  • A digital offboarding checklist. A systematic run-through of all the access to close or hand over when someone leaves.
  • Single points of failure flagged. Automatic risk flagging of assets with only one responsible person.
  • Access expiry and reminders. Set expiry dates on temporary access, so it is never left open by mistake.
  • Document 2FA ownership. Keep track of who owns the 2FA devices for critical systems.
  • A full access history. See who had access when, and what has happened since.

From practice

Our former IT manager had admin access to 23 systems when he left. We did not know. Ejerblik helped us map and close all of it systematically.
Anonymous pilot participant

Ready to remove the key person risk?

Get started free and document access and ownership before it is suddenly too late.

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